Legal
Privacy Policy
Travon (“we”, “us”) respects your privacy. This policy explains what data we collect, how we use it, and your choices.
Effective: 2026-03-12
Contact: [email protected]
Summary
We collect account info, trip content you add, and basic usage data.
We use it to provide the app, sync your trips, and support you.
You control your data and can delete it at any time.
1) Who this policy applies to
This Privacy Policy applies to the Travon mobile app and related services,
including document processing and support communication.
2) Data we collect
Account information: email address, account identifier.
User content: trips, notes, to-dos, bookings, attachments (PDFs, images), and content you choose to share with collaborators.
Email-based assistant (optional): if you forward travel confirmations to a Travon assistant email address, we process the content to extract travel details.
AI-assisted processing: some uploaded documents, images, PDFs, or forwarded emails may be processed using automated or AI-assisted systems to extract travel-related information and improve app functionality.
Subscription data: subscription status and entitlements.
Usage & diagnostics: app events, crash reports, and basic device information.
User content: trips, notes, to-dos, bookings, attachments (PDFs, images), and content you choose to share with collaborators.
Email-based assistant (optional): if you forward travel confirmations to a Travon assistant email address, we process the content to extract travel details.
AI-assisted processing: some uploaded documents, images, PDFs, or forwarded emails may be processed using automated or AI-assisted systems to extract travel-related information and improve app functionality.
Subscription data: subscription status and entitlements.
Usage & diagnostics: app events, crash reports, and basic device information.
3) How we use your data
• Provide core app functionality and syncing
• Enable collaboration features
• Process documents and forwarded emails you choose to provide
• Provide customer support
• Improve stability, performance, and security
• Enable collaboration features
• Process documents and forwarded emails you choose to provide
• Provide customer support
• Improve stability, performance, and security
4) Sharing and disclosure
We do not sell your personal data.
We may share data with trusted service providers strictly as needed to operate Travon. Examples may include:
• Amazon Web Services (authentication, hosting, syncing)
• Google Firebase (analytics, diagnostics, crash reporting)
• AI or document-processing providers used to extract travel-related information
We may also share data with app stores for subscription management. Trip content may be shared with collaborators you invite.
We may share data with trusted service providers strictly as needed to operate Travon. Examples may include:
• Amazon Web Services (authentication, hosting, syncing)
• Google Firebase (analytics, diagnostics, crash reporting)
• AI or document-processing providers used to extract travel-related information
We may also share data with app stores for subscription management. Trip content may be shared with collaborators you invite.
5) Data retention
We keep your data while your account is active or as needed to provide the service.
You may delete content directly in the app and may request permanent deletion of your account
and associated personal data from within the app or by contacting us.
6) Security
We use reasonable administrative, technical, and organizational safeguards to protect your data.
However, no system is completely secure.
7) Your choices and rights
You can access, edit, and delete content directly in the app.
You may also request a copy of your data or permanent deletion of your account and associated
personal data by contacting us.
8) International data transfers
Your data may be processed in other countries where our service providers operate.
We take steps to protect your data in accordance with applicable laws.
9) Children’s privacy
Travon is not intended for children under 13 years of age or the minimum age requiring
parental consent in your country. If you believe a child has provided personal data,
contact us.
10) Changes to this policy
We may update this policy from time to time.
Changes will be posted on this page with an updated effective date.
11) Contact
Questions about privacy? Email
[email protected].
Data deletion
You can request permanent deletion of your Travon account and associated personal data directly within the app or by contacting [email protected] .